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My primary research interests are media effects, health communication,
and public policy. Here are some readings in each of these areas.
Media Effects
Bryant and Zillmanns Media Effects: Advances in Theory and Research
(Bryant and Zillmann 1994) describes the way that mass media or specialized
media might affect people's knowledge, attitude and behavior. One
way in which media influence behavior is by providing role models for
observational learning. Role models can be a positive model for learning,
or they can reinforce negative messages and stereotypes, especially among
youth (Bandura 1994).
Gerbner discusses the cultivation effect of television (Gerbner, Gross
et al. 1994). Widespread exposure to television can skew peoples
sense of reality. TV has become the common symbolic environment that interacts
with most of the things we think & do. Rogers social diffusion
process (Rogers 1962) may not hold up in the era of new media. Bandura
notes that communication technology has transformed the two-step process.
Instead of taking cues from opinion leaders and personal communication,
people may change their behavior after personal exposure to media, though
they are inclined to seek verification from other sources before they
act (Bandura 1994).
The best known cognitive response theory in advertising research is Petty
& Cacioppo's Elaboration Likelihood Model (ELM). It posits a number
of specific characteristics that influence the likelihood of cognitive
response, esp. the ability of the receiver to use the information and
the involvement of the receiver (Stewart and Ward 1994).
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Health Communication Theory
Rogers &
Storey (1987) describe a communication campaign as:
- purposive
- aimed at a large audience
- has define time frame
- involves organized set of communication activities.
Gatekeepers
at each stage include elected officials, stakeholders, media, and the
evaluation team (McGrath 1995).
In designing a campaign, Bandura's social cognitive theory can be used
with the transtheoretical stages-of-change model. with five stages. This
combination can help us understand why people do what they do and how
they change what they do. This is an advancement over health campaigns
that assume that everyone is ready and willing to change behavior (Maibach
and Cotton 1995).
Behavioral change is most likely when multiple media channels are mixed
with interpersonal support. A particularly effective way is to involve
campaign activities at the community level (Rice and Atkin 1994). In complicated
behavioral changes, such as prescription drug compliance, no single intervention
is enough both educational and behavioral components are needed
(Hammond 1995).
Health and Human Services (1989) has a model called the health communication
wheel. Based on social marketing, its six stages are:
- planning and strategy
- selecting channels and materials
- developing materials and pretesting
-implementation
-assessing effectiveness
- feedback and refinement.
The most
effective campaigns are those that systematically use research both to
identify the audience(s) and to assess what the audience currently wants,
thinks, feel, and does regarding the health issue. Ideally this is an
ongoing process throughout the campaign, with the information fed forward
for the purpose of refining campaign messages to the changing situation
and needs of audience members (Maibach and Parrott 1995). For messages
to be effective with a target population, they must be crafted in response
to group's needs. This is often done with segmentation techniques taken
from consumer marketing (Lefebvre, Doner et al. 1995). Segmentation
strategies include focus groups and key informant interviews. If the segments
are not known, a literature search can be added. If a health behavior
is determined by one or two risk factors, these can drive the segmentation
model (Slater 1995).
Media
Here are some issues related to the news media and health campaigns:
- Early in the history of an issue, reporters & editors may have considerable
latitude in choosing among frames. Later the options narrow as elites
take positions and media content begins to show consensus (McLeod, Kosicki
et al. 1994).
- In attracting media interest, it is good to personalize stories. Abstract
issues are difficult to portray visually, and some require specialized
knowledge seldom found among news staffs. These stories have difficulty
getting onto the media agenda (McLeod, Kosicki et al. 1994).
- Media coverage of health issues tends to focus on individual responsibility
rather than fundamental systemic causes (McLeod, Kosicki et al. 1994).
- Media play a significant role in establishing the public agenda of important
issues and reinforcing the salience of an issue. However, media can dilute
the effects of intervention studies by creating a secular trend, effecting
changes in public knowledge and perceptions as issue becomes universally
accepted (Viswanath 2002).
- Behavioral journalism could be employed, with health educators writing
stories for media placement or working with reporters to develop case
studies to support a campaign (McAlister 2002).
Audiences
pay attention when presentation is novel and a discrepancy exists between
expectations and reality. This explains why comic book and soap opera
presentations of health issues work (Parrott 1995)
Television
can be particularly effective with black households, which watch more
TV than other households (Greenberg and Brand 1994).
New media allow audiences to be more selective. It will become more difficult
to reach target audiences through traditional media, but there will be
more opportunities to reach precisely defined audiences with optimal messages.(Stewart
and Ward 1994).
Messages
Campaign design can borrow from advertising industry, which has hypothesized
a relationship between the cumulative number of exposures and knowledge
or behavior People selectively attend to information based on its relevance
to them at a given point in time (Stewart and Ward 1994).
In campaigns, it is generally more effective to emphasize current rewards
and positive behavior changes rather than distant outcomes and negative
consequences. It remains a challenge for campaigns to increase the salience
of collective benefits over individual benefits (Rice and Atkin 1994).
Health messages should avoid ambiguous language and use immediate, specific
language. It is good to use second person - "you" - and present
tense (Parrott 1995).
Depending on the behavior to be targeted, we might want to design a campaign
focused on sensation-seekers, who are more likely to engage in high-risk
behaviors, and who can be reached through specific media (Palmgreen, Donohew
et al. 2002). Social inoculation can counter peer pressure, especially
among young people (Pfau 1995).
Enforcement messages and new information are significantly correlated
with campaign effects (Snyder 2002; Williams, Wells et al. 2002).
Role model campaigns were found to be actually less effective than others.
Communication campaigns aimed at simple behaviors, such as not giving
aspirin to a child with the flu, or vaccinating children against measles,
can be highly effective (Soumerai, Ross-Degnan et al. 2002; Zimicki, Hornik
et al. 2002)
Fear appeals are common in health communication, but rare in commercial
advertising. Research shows that ads that arouse positive emotions generate
positive feelings toward product and greater intent to comply (Monahan
1995). Fear appeals can be effective with certain audiences, but can trigger
defensive avoidance with others. Successful fear appeals contain an action
(efficacy) component. Fear appeals are more effective with older audiences
(not children) and when the threat is severe, the target is vulnerable,
and solutions are easy and effective (Cantor 1994, Hale and Dillard 1995).
Risk communication techniques can be effective, but research has shown
that people have difficulty processing probabilities. They tend to underestimate
cumulative risks. They respond differently depending on how statistics
are framed. Their life experiences may influence how they view risk, especially
long-term risk of diseases with long latency periods (Holtgrave, Tinsley
et al. 1995).
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Evaluation
Formative evaluation provides data and perspectives to improve messages
during the course of creation. Preproduction research can identify the
target audiences, specify the target behavior, elaborate intermediate
responses, and ascertain channel use. This is followed by pretesting research,
which helps develop the concept and execute the test message. Summative
evaluation measures audience, implementation, effectiveness, impacts,
cost, causal processes (Rice and Atkin 1994).
Three general evaluation models are:
- advertising model - focuses on the early stages of the communication
hierarchy (exposure, recall, liking, intentions)
- impact-monitoring - focuses on distal stages and social impacts archival
or epidemiological info)
- experimental model - testing hypothesized causal changes through controlled
manipulation of treatments (Rice and Atkin 1994).
The Hornik book,, Public Health Communication: Evidence for Behavior Change
(2002), offers an account of successes and failures of past public health
campaigns. Particularly, it discusses the susceptibility of community
interventions studies to secular trends. Fan (2002) proposes time series
methods as a way to address these influences.
Even knowing the limitations, it was instructive to read about several
quasi-experimental studies, such as Kincaid et als work on vasectomy
in Brazil (Kincaid, Merritt et al. 2002). One long-term success story
is the National High Blood Pressure Education Program. Over 25 years,
increase public knowledge on HBP and stroke. More people seeing their
doctors. Decline in age-adjusted death rates at least partially attributable
to program (Rocella 2002). A short-term success story was Hill et. als
"Slip, slop, slap" campaign to increase sunscreen use in Australia.
It used a stages of change model (Hill, White et al. 2002).
Three evaluative questions that are important to funding sources and policy
makers are:
- Efficacy (did it work?)
- Replicability (will it work for other problems?)
- Sustainability (will it work forever?) (Smith 2002).
Evaluation
can:
- set measurable social goals
- identify objectives in terms of behaviors that influence the goal
- define behavior as a combination of action, audience, and circumstance
- use research to define intervention opportunities
- identify theory-based determinants of behavior, describe how interventions
are intended to influence determinants, achieve sufficient scope/exposure
to accomplish the objectives
- ensure fidelity of intervention delivery
- monitor the intervention
- adapt the intervention to meet the changing needs of the audience (Smith
2002).
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Public
Policy
Despite weak evidence, many public agencies assume that public health
communication is a powerful tool for behavior change.(Hornik 2002).
At the personal level, media can affect health attitudes and behaviors.
At the public level, media may raise awareness of health issues among
policy makers and, thus, contribute to changing the context in which people
make choices about their health (Brown and Walsh-Childers 1994).
Policy considerations are important in designing a public health campaign.
Unless they are enlisted, policy-makers could work against a campaign
(Parrott, Kahl et al. 1995).
Communication campaigns are vulnerable to lobbying, such as the tobacco
industry effort that curtailed a state-funded antismoking campaign in
California (Pierce, Emery et al. 2002) and the drug industry efforts to
counter a Reyes syndrome campaign (Soumerai, Ross-Degnan et al.
2002). The Swiss government became nervous about an AIDS prevention campaign
emphasizing condom use and tried to impose a pro-monogamy agenda, which
was later withdrawn because of public backlash (Wellings 2002).
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References
Bandura, A. (1994). Social cognitive theory of mass communication. Media
Effects: Advances in Theory and Research. J. Bryant and D. Zillmann. Hillsdale,
NJ, Lawrence Erlbaum Associates.
Brown, J. D. and K. Walsh-Childers (1994). Effects of media on personal
and public health. Media Effects: Advances in Theory and Research. J.
Bryant and D. Zillmann. Hillsdale, N.J., Lawrence Erlbaum Associates:
389-415.
Bryant, J. and D. Zillmann (1994). Media Effects: Advances in Theory and
Research. Hillsdale, NJ, Lawrence Erlbaum Associates.
Cantor, J. (1994). Fright reactions to mass media. Media Effects: Advances
in Theory and Research. J. Bryant and D. Zillmann. Hillsdale, NJ, Lawrence
Erlbaum Associates.
Fan, D. P. (2002). Impact of persuasive information on secular trends
in health-related behaviors. Public Health Communication: Evidence for
Behavior Change. R. C. Hornik. Mahwah, NJ, Lawrence Erlbaum Associates:
251-264.
Gerbner, G., L. Gross, et al. (1994). Growing up with television: The
cultivation perspective. Media Effects: Advances in Theory and Research.
J. Bryant and D. Zillmann. Hillsdale, NJ, Lawrence Erlbaum Associates.
Greenberg, B. S. and J. E. Brand (1994). Minorities and the mass media:
1970s to 1990s. Media Effects: Advances in Theory and Research. J. Bryant
and D. Zillmann. Hillsdale, N.J., Lawrence Erlbaum Associates: 273-314.
Hale, J. L. and J. P. Dillard (1995). Fear appeals in health promotion
campaigns: Too much, too little, or just right? Designing Health Messages:
Approaches from Communication Theory and Public Health Practice. E. Maibach
and R. L. Parrott. Thousand Oaks, CA, Sage Publications: 65-80.
Hammond, S. L. (1995). Supplementing health campaign messages: Recent
developments in informing patients about their prescription drugs. Designing
Health Messages: Approaches from Communication Theory and Public Health
Practice. E. Maibach and R. L. Parrott. Thousand Oaks, CA, Sage Publications:
249-269.
Hill, D., V. White, et al. (2002). Changes in sun-related attitudes and
behaviors, and reduced sunburn prevalence in a population at high risk
of melanoma. Public Health Communication: Evidence for Behavior Change.
R. C. Hornik. Mahwah, N.J., Lawrence Erlbaum Associates.
Holtgrave, D. R., B. J. Tinsley, et al. (1995). Encouraging risk reduction:
A decision-making approach to message design. Designing Health Messages:
Approaches from Communication Theory and Public Health Practice. E. Maibach
and R. L. Parrott. Thousand Oaks, CA, Sage Publications: 24-40.
Hornik, R. C. (2002). Preface. Public Health Communication: Evidence for
Behavior Change. R. C. Hornik. Mahwah, N.J., Lawrence Erlbaum Associates.
Kincaid, D. L., A. P. Merritt, et al. (2002). Impact of a mass media vasectomy
promotion campaign in Brazil. Public Health Communication: Evidence for
Behavior Change. R. C. Hornik. Mahwah, NJ, Lawrence Erlbaum Associates:
179-195.
Lefebvre, R. C., L. Doner, et al. (1995). Use of database marketing and
consumer-based health communication in message design: An example from
the Office of Cancer Communications' "5 a day for better health"
program. Designing Health Messages: Approaches from Communication Theory
and Public Health Practice. E. Maibach and R. L. Parrott. Thousand Oaks,
CA, Sage Publications: 217-246.
Maibach, E. and E. W. Cotton (1995). Moving people to behavior change:
A staged social cognitive approach to message design. Designing Health
Messages: Approaches from Communication Theory and Public Health Practice.
E. Maibach and R. L. Parrott. Thousand Oaks, CA, Sage Publications: 41-64.
Maibach, E. and R. L. Parrott (1995). Introduction. Designing Health Messages:
Approaches from Communication Theory and Public Health Practice. E. Maibach
and R. L. Parrott. Thousand Oaks, CA, Sage Publications.
McAlister, A. L., Fernandez, M. (2002). "Behavioral journalism"
accelerates diffusion of healthy innovations. Public Health Communication:
Evidence for Behavior Change. R. C. Hornik. Mahwah, NJ, Erlbaum Associates:
315-326.
McGrath, J. (1995). The gatekeeping process: The right combinations to
unlock the gates. Designing Health Messages: Approaches from Communication
Theory and Public Health Practice. E. Maibach and R. L. Parrott. Thousand
Oaks, CA, Sage Publications: 199-216.
McLeod, J. M., G. M. Kosicki, et al. (1994). The expanding boundaries
of political communication effects. Media Effects: Advances in Theory
and Research. J. Bryant and D. Zillmann. Hillsdale, NJ, Lawrence Erlbaum
Associates: 123-162.
Monahan, J. L. (1995). Thinking positively: Using positive affect when
designing health messages. Designing Health Messages: Approaches from
Communication Theory and Public Health Practice. E. Maibach and R. L.
Parrott. Thousand Oaks, CA, Sage Publications: 81-98.
Palmgreen, P., L. Donohew, et al. (2002). Television campaigns and sensation
seeking targeting of adolescent marijuana use: Controlled time series
approach. Public Health Communication: Evidence for Behavior Change. R.
C. Hornik. Mahwah, N.J., Lawrence Erlbaum Associates.
Parrott, R. L. (1995). Motivation to attend to health messages: Presentation
of content and linguistic considerations. Designing Health Messages: Approaches
from Communication Theory and Public Health Practice. E. Maibach and R.
L. Parrott. Thousand Oaks, CA, Sage Publications: 7-23.
Parrott, R. L., M. L. Kahl, et al. (1995). Enabling health: Policy and
administrative practices at a crossroads. Designing Health Messages: Approaches
from Communication Theory and Public Health Practice. E. Maibach and R.
L. Parrott. Thousand Oaks, CA, Sage Publications: 270-283.
Pfau, M. (1995). Designing messages for behavioral inoculation. Designing
Health Messages: Approaches from Communication Theory and Public Health
Practice. E. Maibach and R. L. Parrott. Thousand Oaks, CA, Sage Publications:
99-113.
Pierce, J. P., S. Emery, et al. (2002). The California tobacco control
program: A long-term health communication project. Public Health Communication:
Evidence for Behavior Change. R. C. Hornik. Mahwah, N.J., Lawrence Erlbaum
Associates.
Rice, R. E. and C. K. Atkin (1994). Principles of successful public communication
campaigns. Media Effects: Advances in Theory and Research. J. Bryant and
D. Zillmann. Hillsdale, N.J., Lawrence Erlbaum Associates: 365-387.
Rocella, E. J. (2002). The contributions of public health education toward
the reduction of cardiovascular disease mortality: Experiences from the
National High Blood Pressure Education Program. Public Health Communication:
Evidence for Behavior Change. R. C. Hornik. Mahwah, N.J., Lawrence Erlbaum
Associates.
Rogers, E. M. (1962). Diffusion of Innovations. New York, The Free Press.
Slater, M. D. (1995). Choosing audience segmentation strategies and methods
for health communication. Designing Health Messages: Approaches from Communication
Theory and Public Health Practice. E. Maibach and R. L. Parrott. Thousand
Oaks, CA, Sage Publications: 186-198.
Smith, W. (2002). From prevention vaccines to community care: New ways
to look at program success. Public Health Communication: Evidence for
Behavior Change. R. C. Hornik. Mahwah, NJ, Lawrence Erlbaum Associates:
327-356.
Snyder, L. B., Hamilton, M.A. (2002). A meta-analysis of US health campaign
effects on behavior: Emphasize enforcement, exposure, and new information,
and beware the secular trend. Public Health Communication: Evidence for
Behavior Change. R. C. Hornik. Mahwah, N.J., Lawrence Erlbaum Associates:
357-383.
Soumerai, S. B., D. Ross-Degnan, et al. (2002). The effects of professional
and media warnings about the association between aspirin use in children
and Reye's Syndrome. Public Health Communication: Evidence for Behavior
Change. R. C. Hornik. Mahwah, NJ, Lawrence Erlbaum Associates: 265-288.
Stewart, D. W. and S. Ward (1994). Media effects on advertising. Media
Effects: Advances in Theory and Research. J. Bryant and D. Zillmann. Hillsdale,
N.J., Lawrence Erlbaum Associates: 315-363.
Viswanath, K., Finnegan, J.R. Jr. (2002). Reflections on community health
campaigns: Secular trends and the capacity to effect change. Public Health
Communication: Evidence for Behavior Change. R. C. Hornik. Mahwah, N.J.,
Lawrence Erlbaum Associates.
Wellings, K. (2002). Evaluating AIDS public education in Europe: A cross-national
comparison. Public Health Communication: Evidence for Behavior Change.
R. C. Hornik. Mahwah, N.J., Lawrence Erlbaum Associates.
Williams, A. F., J. K. Wells, et al. (2002). Increasing seat belt use
in North Carolina. Public Health Communication: Evidence for Behavior
Change. R. C. Hornik. Mahwah, N.J., Lawrence Erlbaum Associates.
Zimicki, S., R. C. Hornik, et al. (2002). Improving vaccination coverage
in urban areas through a health communication campaign: The 1990 Philippines
experience. Public Health Communication: Evidence for Behavior Change.
R. C. Hornik. Mahwah, NJ, Lawrence Erlbaum Associates: 197-217.
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