Ammy's Research Bibliography

Ammy's dissertation bibliography

Information Behavior || Information Management || Interdisciplinary Design || Wikis

Information Behavior

Overview

Dervin, B. (1992). From the mind's eye of the user: The Sense-Making qualitative-quantitative methodology. Qualitative research in information management. J. D. Glazier and R. R. Powell. Englewood, CO, Libraries Unlimited: 61-84.

Fidel, R. and A. M. Pejtersen (2004). "From Information Behavior Research to the Design of Information Systems: the Cognitive Work Analysis Framework." Information Research 10(1): Paper 210.

Fidel, R., A. M. Pejtersen, et al. (2004). "A multidimensional approach to the study of human-information interaction: A case study of collaborative information retrieval." Journal of the American Society for Information Science and Technology 55(11): 939-953.

Kuhlthau, C. C. (1991). "Inside the search process: Information seeking from the user's perspective." Journal of the American Society for Information Science 42(5): 361-371.

Pettigrew, K. E., R. Fidel, et al. (2001). "Conceptual frameworks in information behavior." Annual Review of Information Science and Technology (ARIST) 35: 43-78.

Sonnenwald, D. H. and M. Iivonen (1999). "An Integrated Human Information Behavior Research Framework for Information Studies." Library & Information Science Research 21(4): 429-457.

Wilson, T. D. (1997). "Information behaviour: An interdisciplinary perspective." Information Processing & Management 33(4): 551-572.

Wilson, T. D. (1999). "Models in information behaviour research." Journal of Documentation 55(3): 249-270.

 

Information Sharing

O'Day, V. L. and R. Jeffries (1993). Information artisans: patterns of result sharing by information searchers. Proceedings of the conference on Organizational computing systems, Milpitas, California, United States, ACM Press: 98-107.

Poltrock, S., J. Grudin, et al. (2003). Information seeking and sharing in design teams. Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work, Sanibel Island, Florida, USA, ACM Press: 239-247.

Sonnenwald, D. H. (1995). "Contested collaboration: A descriptive model of intergroup communication in information system design." Information Processing & Management 31(6): 859-877.

Sonnenwald, D. H. and L. A. Lievrouw (1997). Collaboration during the design process: A case study of communication roles and project performance. Information Seeking in Context. V. R. Savolainen and B. Dervin. London, Taylor Graham: 179-204.

 

Information Sharing Systems

Citera, M., M. D. McNeese, et al. (1995). "Fitting information systems to collaborating design teams." J. Am. Soc. Inf. Sci. 46(7): 551-559.

Davis, R. C., J. A. Landay, et al. (1999). NotePals: lightweight note sharing by the group, for the group. Proceedings of the SIGCHI conference on Human factors in computing systems: the CHI is the limit, Pittsburgh, Pennsylvania, United States, ACM Press: 338-345.

Goecks, J. and D. Cosley (2002). NuggetMine: intelligent groupware for opportunistically sharing information nuggets. Proceedings of the 7th international conference on Intelligent user interfaces, San Francisco, California, USA, ACM Press: 87-94.

Hertzum, M. (2004). "Small-Scale Classification Schemes: A Field Study of Requirements Engineering." Comput. Supported Coop. Work 13(1): 35-61.

 

Engineers and designers’ Information Behavior

Anderson, C. J., M. Glassman, et al. (2001). "An investigation of factors affecting how engineers and scientists seek information." Journal of Engineering and Technology Management 18(2): 131-155.

Cool, C. and H. Xie (2000). Patterns of information use, avoidance and evaluation in a corporate engineering environment. Proceedings of the 63rd ASIS annual meeting (ASIS 2000), Medford, NJ, Information Today.: 462–472.

Ellis, D. and M. Haugan (1997). "Modeling the information seeking patterns of engineers and research scientists in anindustrial environment." Journal of Documentation 53(4): 384-403.

Fidel, R. and M. Green (2004). "The many faces of accessibility: engineers' perception of information sources." Information Processing & Management 40(3): 563-581.

Hertzum, M. and A. M. Pejtersen (2000). "The information-seeking practices of engineers: searching for documents as well as for people." Information Processing & Management 36(5): 761-778.

Kwasitsu, L. (2003). "Information-seeking behavior of design, process, and manufacturing engineers." Library & Information Science Research 25(4): 459-476.

Leckie, G. J., K. E. Pettigrew, et al. (1996). "Modeling the information seeking of professionals: A general model derived from research on engineers, health care professionals, and lawyers." Library Quarterly 66(2): 161-193.

O'Brien, M. P. and J. Buckley (2005). Modelling the Information-Seeking Behaviour of Programmers - An Empirical Approach. Proceedings of the 13th International Workshop on Program Comprehension, IEEE Computer Society: 125-134.

Pinelli, T. E., A. P. Bishop, et al. (1993). The information-seeking behavior of engineers. Encyclopedia of Library and Information Science. A. Kent and C. M. Hall. New York, Marcel Dekker. 52: 167-201.

Yitzhaki, M. and G. Hammershlag (2004). "Accessibility and use of information sources among computer scientists and software engineers in Israel: Academy versus industry." Journal of the American Society for Information Science and Technology 55(9): 832-842.

Information Management

Overview

Brown, J. S. and P. Duguid (2000). The social life of information. Boston, MA, Harvard Business School Press.

Gasson, S. (1998). Framing design: a social process view of information system development. Proceedings of the international conference on Information systems, Helsinki, Finland, Association for Information Systems: 224-236.

Hevner, A. R., March, S. T., Park, J., and Ram, S. (2005). Design science in information systems research. MIS Quarterly 28:75–105.

Orlikowski, W. J. (2000). "Using Technology and Constituting Structures: A Practice Lens for Studying Technology in Organizations." Organization Science 11(4): 404-428.

Prasad, S. and J. Tata (2005). "Publication patterns concerning the role of teams/groups in the information systems literature from 1990 to 1999." Information & Management 42(8): 1137-1148.

 

Group Memory

Ackerman, M. S. and C. Halverson (1999). Organizational Memory: Processes, Boundary Objects, and Trajectories. Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences, IEEE Computer Society: 1067.

Berlin, L. M., R. Jeffries, et al. (1993). Where did you put it? Issues in the design and use of a group memory. Proceedings of the SIGCHI conference on Human factors in computing systems, Amsterdam, The Netherlands, ACM Press: 23-30.

Moreland, R. L. (1999). Transactive Memory: Learning Who Knows What in Work Groups and Organizations. Shared Cognition in Organizations: The Management of Knowledge. L. L. Thompson, J. M. Levine and D. M. Messick. Mahwah, N.J., L. Erlbaum: 3-31.

Walsh, J. P. and G. R. Ungson. (1991). "Organizational Memory." The Academy of Management Review 16(1): 57-91.

 

Information Sharing

Allen, T. J. (1977). Managing the flow of technology: technology transfer and the dissemination of technological information within the R&D organization. Cambridge, MA, MIT Press.

Boland, R. J. J. and R. V. Tenkasi (1995). "Perspective Making and Perspective Taking in Communities of Knowing." Organization Science 6(4): 350-372.

Carlile, P. R. (2002). "A Pragmatic View of Knowledge and Boundaries: Boundary Objects in New Product Development." Organization Science 13(4): 442-455.

Carlile, P. R. (2004). "Transferring, Translating, and Transforming: An Integrative Framework for Managing Knowledge Across Boundaries." Organization Science 15(5): 555-568.

Connelly, C. E. and E. K. Kelloway (2003). "Predictors of employees' perceptions of knowledge sharing cultures." Leadership and Organization Development Journal 24(5): 294-301.

Fischer, G. and J. Ostwald (2001). "Knowledge Management: Problems, Promises, Realities, and Challenges." IEEE Intelligent Systems 16(1): 60-72.

Gasson, S. (2005). Boundary-Spanning Knowledge-Sharing In E-Collaboration. Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences (HICSS'05) - Track 8 - Volume 08, IEEE Computer Society: 245.2.

 

 

Star, S. L. (1989). The structure of ill-structured solutions: boundary objects and heterogeneous distributed problem solving. Distributed Artificial Intelligence (Vol. 2), Morgan Kaufmann Publishers Inc.: 37-54.

Star, S. L. and J. R. Griesemer (1989). "Institutional Ecology, 'Translations' and Boundary Objects: Amateurs and Professionals in Berkeley's Museum of Vertebrate Zoology." Social Studies of Science 19(3): 387-420.

Thomas-Hunt, M. C., T. Y. Ogden, et al. (2003). "Who's Really Sharing? Effects of Social and Expert Status on Knowledge Exchange Within Groups." Manage. Sci. 49(4): 464-477.

Tindale, S. R. and S. Sheffey (2002). "Shared Information, Cognitive Load, and Group Memory." Group Processes Intergroup Relations 5(1): 5-18.

 

Information Sharing Systems

Bannon, L. J. and S. Bødker (1997). Constructing Common Information Spaces. Proceedings of the European Conference on Computer Supported Cooperative Work (ECSCW’97), Kluwer: 81-96.

Boland, R. J., Jr., R. V. Tenkasi, et al. (1994). "Designing Information Technology to Support Distributed Cognition." Organization Science 5(3): 456-475.

Bossen, C. (2002). The parameters of common information spaces: the heterogeneity of cooperative work at a hospital ward. Proceedings of the 2002 ACM conference on Computer supported cooperative work, New Orleans, Louisiana, USA, ACM Press: 176-185.

Dennis, A. R., K. M. Hillmer, et al. (1998). "Information Exchange and Use in GSS and Verbal Group Decision Making: Effects of Minority Influence." Journal of Management Information Systems 14(3): 61-88.

Dennis, A. R., C. K. Tyran, et al. (1997). "Group support systems for strategic planning." Journal of Management Information Systems 14(1): 155-184.

Hilmer, K. M. and A. R. Dennis (2001). "Stimulating Thinking in Decision Making: Cultivating Better Decisions with Groupware One Individual at a Time." Journal of Management Information Systems 17(3): 93-114.

Majchrzak, A., R. E. Rice, et al. (2000). "Computer-Mediated Inter-Organizational Knowledge-Sharing: Insights from a Virtual Team Innovating Using a Collaborative Tool." Information Resources Management Journal 13(1): 44-53.

Medina-Mora, R., T. Winograd, et al. (1992). The action workflow approach to workflow management technology. Proceedings of the 1992 ACM conference on Computer-supported cooperative work, Toronto, Ontario, Canada, ACM Press: 281-288.

Nutt, G. J. (1996). "The evolution towards flexible workflow systems." Distributed Systems Engineering 3(4): 276-294.

Orlikowski, W. J. (1992). Learning from Notes: organizational issues in groupware implementation. Proceedings of the 1992 ACM conference on Computer-supported cooperative work, Toronto, Ontario, Canada, ACM Press: 362-369.

 

Information Management in Design

Desouza, K. C. (2003). "Barriers to effective use of knowledge management systems in software engineering." Commun. ACM 46(1): 99-101.

Faraj, S. and L. Sproull (2000). "Coordinating Expertise in Software Development Teams." Manage. Sci. 46(12): 1554-1568.

Sole, D. and L. Applegate (2000). Knowledge sharing practices and technology use norms in dispersed development teams. Proceedings of the twenty first international conference on Information systems, Brisbane, Queensland, Australia, Association for Information Systems: 581 - 587.

 

Shared Mental Model

Cannon-Bowers, J. A. and E. Salas (2001). "Reflections on shared cognition." Journal of Organizational Behavior 22(2): 195-202.

Cannon-Bowers, J. A., E. Salas, et al. (1993). Shared Mental Models in Expert Team Decision Making. Individual and Group Decision Making. J. J. Castellan. Hillsdale, NJ, Earlbaum: 221-246.

Espinosa, J. A., R. E. Kraut, et al. (2002). Shared mental models, familiarity, and coordination: A multi-method study of distributed software teams. 23rd International Conference in Information Systems (ICIS), Barcelona, Spain: 425-433.

Klimoski, R. and S. Mohammed (1994). "Team Mental Model: Construct or Metaphor?" Journal of Management 20(2): 403-437.

Langan-Fox, J., J. Anglim, et al. (2004). "Mental models, team mental models, and performance: Process, development, and future directions." Human Factors and Ergonomics in Manufacturing 14(4): 331-352.

Mohammed, S. and B. C. Dumville (2001). "Team mental models in a team knowledge framework: expanding theory and measurement across disciplinary boundaries." Journal of Organizational Behavior 22(2): 89-106.

 

Interdisciplinary Design

Overview

Clarkson, J. and C. Eckert (2005). Design process improvement: a review of current practice. London [U.K.], Springer.

Goel, V. and P. Pirolli (1992). "The structure of design problem spaces." Cognitive Science: A Multidisciplinary Journal 16(3): 395-429.

MacLean, A., R. M. Young, et al. (1989). Design rationale: the argument behind the artifact. Proceedings of the SIGCHI conference on Human factors in computing systems: Wings for the mind, ACM Press: 247-252.

Moran, T. P. and J. M. Carroll, Eds. (1996). Design rationale: concepts, techniques, and use, Lawrence Erlbaum Associates, Inc.

Norman, D. (1988). The Design of Everyday Things. New York, Doubleday.

 

Engineering Design

Baird, F., C. J. Moore, et al. (2000). "An ethnographic study of engineering design teams at Rolls-Royce Aerospace." Design Studies 21(4): 333-355.

Boujut, J. F. and E. Blanco (2003). "Intermediary Objects as a Means to Foster Co-operation in Engineering Design." Comput. Supported Coop. Work 12(2): 205-219.

Bucciarelli, L. L. (1994). Designing engineers, MIT Press.

 

Software Design

Crowston, K., H. Annabi, et al. (2004). Effective work practices for software engineering: free/libre open source software development. Proceedings of the 2004 ACM workshop on Interdisciplinary software engineering research, Newport Beach, CA, USA, ACM Press: 18-26.

Curtis, B., H. Krasner, et al. (1988). "A field study of the software design process for large systems." Commun. ACM 31(11): 1268-1287.

Murdock, M. (1996). "Software design teams at Iomega." interactions 3(2): 11-14.

Winograd, T., Ed. (1996). Bringing design to software, ACM Press.

 

Information Sharing

deSouza, C. R. B., D. Redmiles, et al. (2003). "Breaking the code", moving between private and public work in collaborative software development. Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work, Sanibel Island, Florida, USA, ACM Press: 105-114.

Flor, N. V. and E. Hutchins (1992). Analyzing Distributed Cognition in Software Teams: a Case Study of Collaborative Programming During Adaptive Software Maintenance. In Empirical Studies of Programmers: Fourth Workshop, Norwood, NJ, Ablex.

Grudin, J. and S. E. Poltrock (1989). User interface design in large corporations: coordination and communication across disciplines. Proceedings of the SIGCHI conference on Human factors in computing systems: Wings for the mind, ACM Press: 197-203.

Henderson, K. (1991). "Flexible Sketches and Inflexible Data Bases: Visual Communication, Conscription Devices, and Boundary Objects in Design Engineering." Science, Technology, and Human Values 16(4): 448-473.

Hendry, D. G. (2004). Communication functions and the adaptation of design representations in interdisciplinary teams. Proceedings of the 2004 conference on Designing interactive systems: processes, practices, methods, and techniques, Cambridge, MA, USA, ACM Press: 123-132.

Lahti, H., P. Seitamaa-Hakkarainen, et al. (2004). "Collaboration patterns in computer supported collaborative designing." Design Studies 25(4): 351-371.

Perry, M. and D. Sanderson (1998). "Coordinating joint design work: the role of communication and artefacts." Design Studies 19(3): 273-288.

Vidal, R., E. Mulet, et al. (2004). "Effectiveness of the means of expression in creative problem-solving in design groups." Journal of Engineering Design 15(3): 285-298.

Walz, D. B., J. J. Elam, et al. (1993). "Inside a software design team: knowledge acquisition, sharing, and integration." Commun. ACM 36(10): 63-77.

 

Information Sharing Systems

Davis, J. G., E. Subrahmanian, et al. (2001). "Creating Shared Information Spaces to Support Collaborative Design Work." Information Systems Frontiers 3(3): 377-392.

deSouza, C. R. B., D. Redmiles, et al. (2004). Sometimes you need to see through walls: a field study of application programming interfaces. Proceedings of the 2004 ACM conference on Computer supported cooperative work, Chicago, Illinois, USA, ACM Press: 63-71.

Mann, P. (2005). Design for design: support for creative practice in computer-supported collaborative work (CSCW) in design. Proceedings of the 5th conference on Creativity \& cognition, London, United Kingdom, ACM Press: 240-243.

Pejtersen, A. M., D. H. Sonnenwald, et al. (1997). "The Design Explorer project: Using a cognitive framework to support knowledge exploration." Journal of Engineering Design 8(3): 289-301.

Reeves, B. and F. Shipman (1992). Supporting communication between designers with artifact-centered evolving information spaces. Proceedings of the 1992 ACM conference on Computer-supported cooperative work, Toronto, Ontario, Canada, ACM Press: 394-401.

Subrahmanian, E., I. Monarch, et al. (2000). Classification for communication and communication for classification in engineering design. In Worshop on Classification Schemes in Cooperative Work held at CSCW2000, Philadelphia.

 

Design Collaboration

Arias, E., H. Eden, et al. (2000). "Transcending the individual human mind—creating shared understanding through collaborative design." ACM Trans. Comput.-Hum. Interact. 7(1): 84-113.

Fischer, G. (1998). "Seeding, Evolutionary Growth and Reseeding: Constructing, Capturing and Evolving Knowledge in Domain-Oriented Design Environments." Automated Software Engineering 5(4): 447-464.

Fischer, G., J. Grudin, et al. (2001). Seeding, Evolutionary Growth and Reseeding: The Incremental Development of Collaborative Design Environments. Coordination Theory and Collaboration Technology. G. M. Olson, T. W. Malone and J. B. Smith. Mahwah, NJ, Lawrence Erlbaum Associates: 447-472.

Geisler, C. and E. H. Rogers (2000). Technological mediation for design collaboration. Proceedings of IEEE professional communication society international professional communication conference and Proceedings of the 18th annual ACM international conference on Computer documentation: technology & teamwork, Cambridge, Massachusetts, IEEE Educational Activities Department: 395-405.

Sonnenwald, D. H. (1996). "Communication roles that support collaboration during the design process." Design Studies 17(3): 277-301.

Tudor, L. and J. Radford-Davenport (2005). Asynchronous collaborative design. CHI '05 extended abstracts on Human factors in computing systems, Portland, OR, USA, ACM Press: 1837-1840.

Yamaoka, T., K. Tsujino, et al. (1998). Supporting Mutual Understanding in Collaborative Design Project. Proceedings of the Third Asian Pacific Computer and Human Interaction, IEEE Computer Society: 132.

 

Study methodology

Carlos, A., P. Maia, et al. (1995). A method for analyzing team design activity. Proceedings of the conference on Designing interactive systems: processes, practices, methods, & techniques, Ann Arbor, Michigan, United States, ACM Press: 149-156.

Poltrock, S. E. and J. Grudin (1994). "Organizational obstacles to interface design and development: two participant-observer studies." ACM Trans. Comput.-Hum. Interact. 1(1): 52-80.

Turner, P. and S. Turner (2001). "Describing Team Work with Activity Theory." Cognition, Technology & Work 3(3): 127-139.

 

Wikis

Aguiar, A., & David, G. (2005). WikiWiki weaving heterogeneous software artifacts. Proceedings of the 2005 International Symposium on Wikis, San Diego, CA, United States, 67-74.

Baraldi, S., Bimbo, A. D., & Valli, A. (2006). Bringing the wiki collaboration model to the tabletop world. Proceedings of the 2006 IEEE International Conference on Multimedia and Expo, Toronto, Ont., Canada, 4 pp.

Bean, L., & Hott, D. D. (2005). Wiki: A speedy new tool to manage projects. Journal of Corporate Accounting & Finance, 16(5), 3-8.

Burrow, A. L. (2004). Negotiating access within Wiki: a system to construct and maintain a taxonomy of access rules. Proceedings of the fifteenth ACM conference on Hypertext and hypermedia, Santa Cruz, CA, USA, 77-86.

Desilets, A., Paquet, S., & Vinson, N. G. (2005). Are wikis usable? Proceedings of the WikiSym 2005 - International Symposium on Wikis, San Diego, CA, United States, 3-15.

Ducasse, S., Renggli, L., & Wuyts, R. (2005). SmallWiki - A meta-described collaborative content management system. Proceedings of the 2005 International Symposium on Wikis, San Diego, CA, United States, 75-82.

Eto, K., Takabayashi, S., & Masui, T. (2005). qwikWeb: integrating mailing list and WikiWikiWeb for group communication. Proceedings of the 2005 international symposium on Wikis, San Diego, California, 17-23.

Fuchs-Kittowski, F., & Kohler, A. (2005). Wiki communities in the context of work processes. Proceedings of the WikiSym 2005, San Diego, CA, United States, 33-39.

Goecks, J., & Mynatt, E. D. (2004). Leveraging social networks for information sharing, Chicago, IL, USA, 328-331.

Goodnoe, E. (2005). Wikis make collaboration easier [content-management software]. InformationWEEK(1053), 54-58.

Goodnoe, E. (2006). Wiki while you work. InformationWEEK, 52-56.

Gorman, G. E. (2005). Editorial: Is the wiki concept really so wonderful? Online Information Review, 29(3), 225-226.

Hee-Seop, H., Hyeoncheol, K., & Sun-Gwan, H. (2006). Analyzing the effectiveness of collaborative condition monitoring using adaptive measure. WSEAS Transactions on Information Science and Applications, 3(8), 1495-1500.

John, M., & Melster, R. (2004). Knowledge networks - managing collaborative knowledge spaces. Proceedings of the 6th International Workshop on Advances in Learning Software Organizations, Banff, Alta., Canada, 165-171.

Klobas, J. (2006). Wikis: Tools for Information Work and Collaboration: Chandos Publishing.

Long, S. A. (2006). Exploring the wiki world: the new face of collaboration. New Library World, 107(3), 157-159.

Louridas, P. (2006). Using wikis in software development. IEEE Software, 23(2), 88-91.

Majchrzak, A., Wagner, C., & Yates, D. (2006). Corporate wiki users: results of a survey. Proceedings of the 2006 international symposium on Wikis, Odense, Denmark, 99-104.

Muljadi, H., Takeda, H., Shakya, A., Kawamoto, S., Kobayashi, S., Fujiyama, A., & Ando, K. (2006). Semantic Wiki as a lightweight knowledge management system, Beijing, China, 65-71.

NOËL, S., & Robert, J.-M. (2003). How the Web is used to support collaborative writing. Behaviour & Information Technology, 22(4), 245-262.

Paquet, S. (2006). Wikis in business. In J. Klobas (Ed.), Wikis: Tools for Information Work and Collaboration (pp. 99-117): Chandos Publishing.

Radziwill, N. M., & Shelton, A. L. (2004). TWiki as a platform for collaborative software development management, Glasgow, UK, 609-617.

Raygan, R. E., & Green, D. G. (2002). Internet collaboration: TWiki, 137-141.

Ruger, M. (2003). SuperSwiki - bringing collaboration to the class room, Kyoto, Japan, 18-21.

Shanks, B. (2005). WikiGateway: A library for interoperability and accelerated wiki development. Proceedings of the 2005 International Symposium on Wikis, San Diego, CA, United States, 53-66.

Walker, D. (2006). Wiki wild world [collaborative working]. Information Age, 28-29.

Wei, C., Maust, B., Barrick, J., Cuddihy, E., & Spyridakis, J. H. (2005). Wikis for supporting distributed collaborative writing. Proceedings of the Society for Technical Communication 52nd Annual Conference, Seattle, WA.

Wei-hsing, W. (2005). An overview of technology trends and innovation potential in recording, storing, dissemination, presentation, application and creation of knowledge, Taipei, Taiwan, 5 pp.